Your personal data

We offer two types of accounts: the guest account and the customer account. The guest account is intended for one-time use, while the customer account offers you the convenience of using it for subsequent orders and viewing your order history. You can modify the personal details of your customer account yourself.

If you want to have your customer account deleted, or if you want to know what data we have stored, please use this GDPR link (Dutch-speaking) or GDPR link (English)

We make every effort to ensure the security of your personal data. To this end, we use a privacy policy. Some points from that:

Your personal information is not sold or passed on to third parties, nor is it used for direct marketing. Your personal information is intended solely for processing your order and for after-sales service (e.g., warranty). Your data is stored in a secure, non-public database.

Webwinkelkeur reviews
We make use of the Webwinkelkeur review system. If you leave a review via WebwinkelKeur, you will be asked to provide your name and email address. WebwinkelKeur shares this data with us so that we can link your review to your order and thus monitor the reliability of the review system. 

If you take the trouble to write a review, whatever the rating, thank you for that.

Carriers
 When you place an order on our website, we ask for your name, address details, and email address. We use this information to properly handle the delivery of your product. We also ask for your phone number. This is convenient for the customer, but not necessary. Feel free to enter a few zeros if you do not wish to provide your phone number. 

The carrier engaged by us is obliged to respect the confidentiality of your data.

Both your address details and your payment and transaction details are transmitted via secure connections, so that 'eavesdroppers' have no chance to intercept your data. Our employees are bound by a duty of confidentiality, as are the companies that have access to your data, such as our accountant and our payment service providers. We have concluded data processing agreements with all parties with whom we share your personal data that safeguard privacy.

We use your email address to keep you informed about the progress of your order, but not after that. 

This text has been drafted to clarify our privacy policy. No rights can be derived from this text.

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