depeperwinkel

Unfortunately, it happens regularly that an order is placed and paid for, but not collected, and there is not even any communication about it.

Please contact us in a timely manner so we can see if there is a more suitable delivery option, so that the package does not have to be returned.

In case of no-show we will deduct €7.50 from the amount to be refunded. as a contribution towards the costs of returning and writing off the packaged spices.

See also our Shipping & Returns and Right of Withdrawal pages.

Our website is translated synchronously into English using a translation program. We frequently encounter translations that aren't 100% accurate or are completely off the mark. We replace them with a suitable translation, but 100% accuracy isn't possible due to the dynamic nature of the descriptions.
We apologize for such missteps. Please let us know if you encounter a translation that's off-putting.

And then there's AI, artificial intelligence. We avoid using ASI whenever possible to maintain maximum control. While this isn't enough when translating text, sometimes the addresses where our products can be found are changed without your permission, resulting in a 404 error for your search query. Unfortunately, this is unavoidable. If it happens to you, let us know and use our own search menu. We check our SEOs daily for these kinds of unexpected mistakes, but sometimes things do go wrong.

Your order, of course. That's what matters most. Packed in kraft cardboard and paper. For your convenience, you'll find both the packing slip and the invoice with your order.

All spices sold under our own brand are freshly packed, that is, as soon as your order is processed.

You'll recognize our package by its Kraft paper look and our smiley "depeperwinkel, your pepper shop."

Trustpilot is one of the ways for a store to gain insight into whether and how it is valued by its customers.

Trustpilot provides a weighted score based on the last ten reviews. The score can therefore fluctuate considerably.

This year marks our second anniversary, ten years of depeperwinkel, in 2026. We've become a household name. The best proof of this is our consistently positive Trustpilot rating. Yours too?